COLLECTIONS
Shipping Policy
1. Shipping Locations: We currently offer shipping to all addresses within INDIA.
2. Processing Time:
Orders are typically processed within 1-2 business days from the date of purchase. Orders placed after 02:00 pm or on weekends/holidays will be processed on the next business day.
3. Estimated delivery days: Typically 10-15 business days.
4. Shipping Costs: Shipping costs are calculated based on the weight and size of your order, as well as the shipping method selected. Shipping costs will be displayed at checkout.
5. Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.
6. Delivery Issues: If you experience any issues with your delivery, such as delays or missing packages, please contact our customer service team at support@luxuryeyewear.in. We will work with you to resolve the issue as quickly as possible.
7. Address Accuracy: Please ensure that your shipping address is accurate and complete at the time of checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
International Shipping Policy
1. Shipping Locations: We currently offer international shipping to 160 Countries. If your country is not listed, please contact us at support@luxuryeyewear.in/+91 9871981806 for further assistance.
2. Processing Time: Orders are generally processed within 2 business days from the date of purchase. Orders placed after 02:00 pm or on weekends/holidays will be processed on the next business day.
3. Shipping Methods: We offer the following international shipping methods:
- Standard International Shipping: DHL, FedEx, UPS Estimated delivery time 10-15 business days.
- Expedited International Shipping: DHL, FedEx, UPS Estimated delivery time 5-10 business days.
4. Shipping Costs: Shipping costs for international orders are calculated based on the weight, size of the package, and destination country. The shipping cost will be displayed at checkout. Please note that international shipping may incur additional fees such as customs duties and taxes, which are the responsibility of the recipient.
5. Customs Duties and Taxes: International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information on potential charges.
6. Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.
7. Delivery Issues: If you experience any issues with your international delivery, such as delays or missing packages, please contact our customer service team at support@luxuryeyewear.in. We will assist you in resolving the issue.
8. Address Accuracy: Please ensure that your shipping address is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
9. Returns and Exchanges: For information about returns and exchanges for international orders, please refer to our Return Exchange Policy page. Note that return shipping costs for international orders are the responsibility of the customer.
